Senior Visual UX Designer (Product)

  • San Mateo, CA

In the new Subscription Economy® customers are happier subscribing to the outcomes they want, when they want them, rather than purchasing a product with the burden of ownership. We believe that one day, every company will be part of the Subscription Economy. Zuora’s leading SaaS subscription relationship management platform helps enable businesses in any industry to launch or shift products to a subscription model and open new revenue streams. 

We’re looking for a passionate and innovative Visual UX Designer who is a creative problem-solver and advocate for beautiful and seamless end-to-end experiences. You’ll help define our Zuora design language to create innovative products that customers love. We celebrate diversity and inclusion of all candidates. We believe our designs should be accessible to all users. 

What You'll Achieve: 

  • Be a brand ambassador and accelerate the vision of Zuora’s user experiences by helping create and evangelize our Design System across all products by partnering cross-functionally with Product Management, Engineering, and Customer Success
  • Execute end-to-end creative strategy across multiple platforms
  • Continue to evolve visual frameworks and patterns based on brand guidelines
  • Evangelize the Zuora vision through product by creating elegant visual experiences from concept to implementation that delight our customers
  • Contribute to an amazing culture by collaborating with other user experience designers in Product and Marketing who are passionate around creating world-class experiences for our customers
  • Use design thinking to push innovation with a strong focus on creating consistent experiences to win the hearts and minds of people across a global organization
  • Strong craft with a point of view that’s backed by design rationale, data and customer insights
  • Strong understanding of the competitive landscape and digital marketing and product best practices and trends globally
  • Develop deep customer empathy through engagement and research
  • Solicit feedback and contribute constructively in design reviews to raise our visual quality bar
  • Create emotionally engaging user flows, data visualization, illustrations and icons
  • Strong understanding of data density and customization of tables and reports
  • Work in a fast-paced, iterative environment by managing multiple projects and expectations effectively

 What you’ll need to be successful:

  • 5+ years of of web, product, or service related B2B experiences in high-volume, high-profile, or award winning experiences
  • BA/BS degree and/or Masters in Design or relevant field (graphic, visual communications, human computer interaction, product, industrial, or industry equivalent experience)
  • Exceptional creative skills across web and mobile responsive SaaS platforms
  • Deep knowledge of design principles and methods, innovation, and ideation tools
  • Expert level in design tools (Sketch, Photoshop, Illustrator, Invision), sketching and storyboarding for rapid experimentation
  • Experience with Motion to create delight to customers by bringing designs to life is a plus
  • Ability to work well with ambiguity in a fast paced and continuously evolving environment
  • Organized, self-directed, efficient and able to manage multiple complex projects in a timely manner
  • Great communication, presentation, and storytelling ability. Effective collaboration and negotiation skills.
  • A strong online portfolio which demonstrates both process and excellent creative execution where it’s obvious you sweat the details 

About Zuora:

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition. 

At Zuora, every employee is the CEO of their career and leading our mission are over 1,000 passionate and innovative ZEOs. ZEO Culture isn’t an empty branding effort. We take it very seriously and we have a daring desire to do things differently. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful. 

Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.

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