Senior Brand Communications Designer

  • London
  • Full-time

About Trainline

Trainline's mission to make travel as simple, seamless and affordable as possible. We’re proud to be Europe’s leading independent train and coach platform and rank among the highest-rated travel and ticketing apps globally. Today, we offer our customers travel to thousands of destinations in and across 44 countries in Europe and beyond. That’s more than £2.3 billion in ticket sales annually, and over 75 million visits to our apps and websites each month.

Our culture is central to our success. We’re driven to sustain our phenomenal growth from recent years, and this means we’re always working closely and collaboratively to turn our ideas into reality. It’s this sense of pace, innovating and improving pretty much everything we do, that makes Trainline so exciting and unique - we truly believe our work has a genuine impact and will change travel for the better.

About the role

You’ll be joining our internal agency – the Content and Creative Team – supporting our award-winning marketing function and working alongside product designers to help us revolutionise the travel experience. The goals are ambitious, and the mandate is clear – to make travel more personal and journeys smarter. Your challenge will be to help turn this mission from vision into reality. 

We’re proud of the journey across all digital platforms so far, but a major focus for us in 2019 is internationalising our business. We're evolving our brand identity in all markets, both UK and continental Europe, covering our consumer, business and ancillary products, and that's where you come in.

You’ll help tell the Trainline story through great marketing, communications and product experiences. Enhancing our visual identity, you’ll understand the challenges of going global while still maintaining a local presence. You’ll develop and drive our brand proposition from a design perspective, owning and managing the brand while being the single point of accountability on all things brand design. 

The creation of visual frameworks and guidelines are fundamental to the team’s proposition, and you will lead this while collaborating with the broader Design team to ensure that Product and Marketing are aligned on strategic goals. In addition, you will craft compelling visual designs for web and mobile and produce beautiful illustrations and iconography. 


We’re looking for creative big thinkers with small egos who want to build relevant and long-lasting experiences on behalf of our millions of customers. You’ll know what great looks like and drive towards that relentlessly, whether it’s through creative direction or by being completely hands-on, executing your ideas or supporting those of others. You have experience mentoring and managing junior/middleweight designers to ensure their skills keep evolving and you know how and when to delegate work.

You must demonstrate a strong sense of brand awareness and pixel-perfect attention to detail. Bringing an excellent understanding of layout, typography, visual hierarchy and colour, you’ll be an expert in Adobe software. Experience in Sketch, video editing and motion is a major plus.

The challenge before this team is immense and exciting, but you will need to have a roll-your-sleeves-up-and-do-whatever-it-takes mentality. We work at pace, and so you must be comfortable with working in a fast-moving, pressurised environment while managing the expectations of multiple stakeholders.

What we offer:

  • 25 days holiday +2 extra days at Christmas 
  • Free private medical and dental insurance for you and your family (you just pay the tax on what you choose!)
  • Life assurance & income protection
  • Good pension scheme
  • Season Ticket loan
  • Charity leave
  • Enhanced maternity/paternity leave
  • Free breakfast everyday and fruit galore!
  • Yoga Mondays 
  • Salsa classes
  • Board Game nights 
  •  ....and much more
Posted 4 months ago Apply Now