Lead Designer

Why Birdeye?

15 years ago brands controlled customer experiences. But in 2022, it’s customer experiences that control brands. Customers now choose businesses based on shared experiences, not ads. So marketers now have to create and promote great experiences, and they need a platform that can do this at scale.

Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.

Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon, Salesforce and Yahoo. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab. The company has been the highest-rated Experience Marketing platform over the last 5 years on G2.

To learn more, please visit: https://birdeye.com

https://topworkplaces.com/company/birdeye/

What You’ll Do:

Join a forward-thinking creative team tuned-in to current and future design trends and techniques. You’ll report directly to the Creative Director, Brand, and be a key team member involved in the ideation and execution of everything we do as a design team.

Whether it’s supporting our Content Team with blog images, infographics, and interactive content, working with Marketing to create landing pages, ads, and experiences for social media, or mentoring our junior designers, you’ll bring your insights and skill to bear on it all.

Come join our exciting team as we redefine Customer Experience Management. Rapid iteration, collaboration, and passion is what drives innovation within Birdeye.

Responsibilities:

Create innovative and compelling design across all of Birdeye's marketing and communications channels (birdeye.com, social, direct, OOH, as well as internal creative services)
Collaborate with an experienced cross-disciplinary team to conceive and create design work that follows brand guidelines and engages our audience
Bring ideas to life and help us innovate by presenting compelling design solutions with crystal clear writing and verbal communication
Synthesize business, technology, and user needs and envision smart, holistic design solutions
Communicate the value of the Birdeye brand and help maintain it's consistent presentation
Translate complex information into simple and effective digital presentations
Work closely with Junior staff via collaboration, critique and mentoring

Requirements:

Strong experience with Sketch, Zeplin, and Adobe CS
Ability to mentor and provide actionable feedback to junior staff
Design degree or significant work experience as a lead designer
Body of work demonstrating strong design process, user interaction, and visual design skills.
Impeccable attention to detail
A great attitude and desire to work in a highly collaborative team environment

Why You'll Join Us:

At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.

We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit.

Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO.

Working at Birdeye means being part of a tight-knit family that helps you succeed and loves to celebrate with you! We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times

Benefits:

Employer-paid benefits with multiple health plan options (HSA, PPO)
Unlimited PTO
401(k) with company match
Flexible work from home options available
Maternity & Paternity Leave
Employee Resource Groups - network with like-minded "Birds"
Abundant opportunities that come with a dynamic and fast-growing organization!