Orange is the new black - Inbox by Zendesk

October 01, 2014

Today we are very excited to launch Inbox Beta. This is built by a small team here at Zendesk focusing on bringing beautifully simple experience to help your team manage and collaborate emails together. Learn more about Inbox. Don't f...

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Agent dashboard - iPad

December 18, 2013

We launched our latest Zendesk iPad app about 8 months ago. We have gone through a lot of product ideations and design iterations. Here is one of the concepts that didn't get implemented.

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New Zendesk Voice

December 18, 2012

Zendesk Voice now supports outbound calling. Record followup calls on existing tickets. All in a slick new interface: http://www.zendesk.com/product/features/voice Check out full size 01 | 02. Also follow Zendesk on dribbble.

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Zendesk Dashboard

September 14, 2012

On Wednesday we announced the new Zendesk to the public, a project we've been working on for the past 18+ months. We redesigned the entire UI to deliver a faster and simpler customer support platform. Zendesk Dashboard is one of the n...

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Ticket form UI

July 07, 2012

One of the early ticket UI iterations for Zendesk Project Lotus. It's very interesting to see how the UI got evolved from time to time. Learn more about Project Lotus.

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Zendesk Project Lotus - Voice

April 10, 2012

We at Zendesk have been working hard for the past 13 months building the future of help desk. Today we announced the beta version of Project Lotus, a faster, more intuitive Zendesk. You can create a trial account to check out the new...

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Zendesk Project Lotus

April 10, 2012

We at Zendesk have been working hard for the past 13 months building the future of help desk. Today we announced the beta version of Project Lotus, a faster, more intuitive Zendesk. You can create a trial account to check out the new...

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Voice widget

Zendesk Voice Widget

September 12, 2011

After a few months of hard work, we finally unveiled Zendesk Voice today. I am very excited to share some of the works I have done for the voice console. Here is the voice widget that allows user to turn on and off Voice. If you are int...

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