UX Designer II at OnlineMedEd | I practice research and design thinking through multiscreen applications.More
Customer Journey Map — As part of the research initiative at OnlineMedEd, I created deliverables to illustrate user journies. I partnered with our data science team to harvest valuable data from Segment needed to bring the user journey to life.
Case X Improvement Flow — When OnlineMeded released its Case X product, our team prioritized customer feedback and made usability improvements as needed. After noticing that some of the content was being overlooked on mobile, I decided to make a change to the tab functionality. Press "L" to show some love!
User Research Process Map — I am spearheading the creation of a user research process within our agile teams at OnlineMedEd. As part of the initiative, I built a map detailing where research can fit into our design team's workflow to streamline initial buy-in from stakeholders. Press "L" to show some love!