Red Bull Challenges – Incentives Marketing Campaign and UI
This was an individual challenge through a collaboration between Red Bull Media House and Santa Monica College's Interaction Design Program.
Overview
Theme
MVP Flow
Getting Started
Who Is Our Audience?
User Research
With a two-week timeframe, I took to user research to reduce ambiguity by narrowing the scope for who I was designing for.
I collected 16 quantitative surveys and conducted 3 qualitative interviews with individuals within the age bracket.
Participant interview goals:
Further define the audience age range
Understand how participants made consumption decisions
Understand current perceptions of the Red Bull brand
Identify overlapping areas of interest
Quantitative Survey
With feedback from the previous field studies, I identified topics that participants mentioned and used demographic info provided by the Red Bull team to develop survey questions for further insights.
Qualitative Collage Activity
Participants created collages of images they felt represented values significant to them.
Prompt
Choose a value that is most significant to you and create a visual with words and images from magazines that represent this to you. From Red Bull emblem values: Intelligence, Courage, Strength, Vitality.
User Journey
Prototype
Touchpoint 1: Freebie
The first three screens display how users would find the freebie filter. Upon sharing, users can see their selfies on the jumbotron.
Touchpoint 2: Challenges
The next four screens display the next level in which participants can complete event-centered tasks to earn points and redeem for higher-value incentives.
Prototype Testing
Prototype testing goals
Identify pain points around live events and apps
Identify types of incentives participants perceive as most valuable
Iterations & User Journey
Let's walk through how our audience might discover the campaign from seeing audience selfies on a jumbotron. After an Instagram search of the Red Bull music page, they use their freebie filter and uncover Red Bull Challenges.